Remote Spanish Bilingual Scheduling Specialist

Aspen Dental; Alabama; Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401K with company match

Job summary

Aspen Dental in Alabama is seeking a Spanish bilingual Scheduling Center Agent to help patients book appointments and access care remotely. You will be the first point of contact, handling inbound calls with empathy while guiding them through our scheduling process.

The role requires strong English and Spanish communication, customer service experience, and the ability to work in a fast-paced environment from a quiet, HIPAA-compliant home workspace; evening/weekend shifts may apply.

Qualifications

• High School Diploma or equivalent required.
• Must be professionally proficient in both English and Spanish.
• 1+ years of customer service experience preferred.
• Ability to work in a fast-paced, goal-driven environment.
• Strong communication and professional speaking skills.
• Tech-savvy with ability to navigate provided technology.

Responsibilities

• Schedule appointments as the first point of contact for patients.
• Answer high-volume inbound calls with empathy.
• Listen, understand patient needs, and guide scheduling decisions.
• Perform additional duties as assigned by Call Center Leadership.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Tech-savvy

Education

High School Diploma

Job description

Aspen Dental in Alabama is seeking a Spanish bilingual Scheduling Center Agent to help patients book appointments and access care remotely. You will be the first point of contact, handling inbound calls with empathy while guiding them through our scheduling process.

The role requires strong English and Spanish communication, customer service experience, and the ability to work in a fast-paced environment from a quiet, HIPAA-compliant home workspace; evening/weekend shifts may apply.