Remote Solutions Engineer: On-Prem Network Deployment

NeoProtect

United States

Remote

USD 90,000 - 130,000

Full time

14 days+

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Benefits offered by this job

Fully remote
Laptop and tools provided
Flexible hours

Job summary

NeoProtect seeks a solutions engineer to own the technical relationship with customers deploying an on‑premises network protection platform. You will guide implementations from review through staged launches, combining network engineering, packet investigations, and translating operational needs into product requirements.

You will review environments post-sale, deploy filtering nodes, coordinate go-lives, and investigate complex live issues using packet analysis.

Qualifications

  • Proficient with BGP and basic routing protocols.
  • Strong Wireshark skills and packet-to-software tracing.
  • Familiarity with object-oriented programming concepts.
  • Experience communicating with customers during technical incidents.
  • Experience in NOC operations, hosting, or ISP systems.
  • English proficiency at C1 level or higher, especially in writing.

Responsibilities

  • Review customer environments post-sale to confirm compatibility.
  • Deploy and integrate filtering nodes in customer networks (multi-VRF).
  • Lead production readiness reviews and staged go-lives.
  • Configure deployments and investigate live service issues via packet analysis.
  • Translate customer requirements into actionable development tasks.
  • Provide technical input during presales discussions on complex networks.

Skills

BGP & routing protocols
Wireshark troubleshooting
OOP concepts
Customer communication
NOC/hosting/ISP ops
English writing (C1+)

Job description

NeoProtect seeks a solutions engineer to own the technical relationship with customers deploying an on‑premises network protection platform. You will guide implementations from review through staged launches, combining network engineering, packet investigations, and translating operational needs into product requirements.

You will review environments post-sale, deploy filtering nodes, coordinate go-lives, and investigate complex live issues using packet analysis.

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