Remote Solutions Engineer — Customer-Facing & Integrations

Friday Harbor; United States; Remote; USD 135,000 - 165,000; Full time

Job summary

Friday Harbor, a Seattle-based AI-native tech company serving the US mortgage industry, is hiring a Solutions Engineer. You will code solutions, build integrations, and guide lenders through technical decisions, owning work from first customer contact to production.

You’ll spend time in the codebase, improving integrations and product capabilities while resolving live loan scenarios. This role emphasizes direct customer interaction and collaboration with senior engineers.

Qualifications

• Proficient in production-quality Python and SQL.
• Experience building and debugging API integrations.
• Ability to work with JSON and XML data formats.
• Strong communication with customers and stakeholders.
• Ownership of projects from conception to production.

Responsibilities

• Build solutions to customer problems by collaborating with clients and engineers.
• Support lender integrations by enabling API adoption and troubleshooting.
• Resolve technical customer issues with cross-team collaboration.
• Guide customers through technical decisions and best practices.
• Contribute to engineering decisions and product improvements with customer context.

Skills

Python

SQL

APIs

JSON/XML

Customer communication

Debugging

Job description

Friday Harbor, a Seattle-based AI-native tech company serving the US mortgage industry, is hiring a Solutions Engineer. You will code solutions, build integrations, and guide lenders through technical decisions, owning work from first customer contact to production.

You’ll spend time in the codebase, improving integrations and product capabilities while resolving live loan scenarios. This role emphasizes direct customer interaction and collaboration with senior engineers.