Remote Solution Consultant — Deployment & Adoption

Remote; San Francisco (CA); Remote; USD 73,000 - 95,000; Full time

Benefits offered by this job

Comprehensive healthcare coverage

Life & Total Permanent Disability

Job summary

Everbridge is a global SaaS company focused on critical communications and enterprise safety. As a Solution Consultant, you’ll partner with large-scale customers to maximize value from deployment, adoption, training, and ongoing optimization of the Everbridge platform.

You’ll coordinate with Account Management, Operations, Product, and Engineering to deliver reliable, well-adopted solutions aligned with business needs. This is a remote, home-based role open to candidates anywhere in Hungary.

Qualifications

• Three+ years in a customer-facing support or consulting role.
• Strong PM and organizational skills.
• Ability to manage competing priorities.
• Experience with hosted applications, security, and networking.
• Excellent verbal and written communication.

Responsibilities

• Lead deployment, adoption, and ongoing operations with a positive customer experience.
• Establish and maintain a governance model with each client.
• Host stakeholder meetings and provide monthly account updates.
• Define success criteria and action plans to keep projects on schedule.
• Deliver ongoing product education and training sessions.
• Troubleshoot concerns and coordinate with internal teams.
• Document and escalate critical issues promptly.
• Advocate for customers and relay feedback to internal teams.
• Identify opportunities to improve adoption and value.

Skills

Project management

Communication

Time management

Analytical thinking

Prioritization

Team coordination

Education

Bachelor's degree

Tools

Microsoft Office

Salesforce

Web-based applications

Job description

Everbridge is a global SaaS company focused on critical communications and enterprise safety. As a Solution Consultant, you’ll partner with large-scale customers to maximize value from deployment, adoption, training, and ongoing optimization of the Everbridge platform.

You’ll coordinate with Account Management, Operations, Product, and Engineering to deliver reliable, well-adopted solutions aligned with business needs. This is a remote, home-based role open to candidates anywhere in Hungary.