Remote Software Solutions Engineer - AI-Driven Platforms

Hyland; United States; Remote; USD 101,000 - 118,000; Full time

Job summary

Hyland is seeking a Software Solutions Engineer to design, build, and implement tailored business applications on Hyland's platforms. This remote role collaborates across teams to translate business needs into technical configurations and delivers solutions within release timelines.

You will configure, test, and support solutions, participate in peer reviews, and engage with customers during early adoption, with up to 5% travel. Strong communication and collaboration are essential.

Qualifications

• Bachelor's degree or equivalent experience with software configuration and deployment.
• Strong oral and written communication.
• Organizational, multi-tasking, and time management abilities.
• Collaborative and analytical mindset with cross-functional teamwork.
• Willingness to travel up to 5%.

Responsibilities

• Review industry use cases and translate requirements into solution designs and configurations.
• Configure moderately complex software solutions to meet business needs.
• Perform initial testing and document testing criteria for QA.
• Provide support to customers and partners during early adoption.
• Triage and prioritize non-critical defects and communicate with stakeholders.
• Participate in peer reviews and contribute to knowledge sharing.

Skills

Communication skills

Time management

Collaboration

Self-motivation

Adaptability to new technologies

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Windows

Excel

Job description

Hyland is seeking a Software Solutions Engineer to design, build, and implement tailored business applications on Hyland's platforms. This remote role collaborates across teams to translate business needs into technical configurations and delivers solutions within release timelines.

You will configure, test, and support solutions, participate in peer reviews, and engage with customers during early adoption, with up to 5% travel. Strong communication and collaboration are essential.