Remote Social Media & Customer Service Specialist II

BayCare Health System; Clearwater (FL); Remote; USD 32,000 - 45,000; Full time

Job summary

BayCare Health System is seeking a Customer Service Center Spec II to join our remote-friendly team in Florida. You will serve as the first point of contact for marketing activity support, physician referrals, and social media management across multiple brands.

Qualified candidates have at least 2 years in call center or customer service, and an associate degree (bachelors preferred). Proficiency with MS Office, social platforms, and strong communication are essential for success.

Qualifications

• 2 years in call center or customer service roles.
• Experience with social media in healthcare/marketing preferred.
• Strong written and verbal communication skills.

Responsibilities

• Serve as the initial contact for BayCare marketing activities and social media.
• Manage daily social media interactions across multiple brands and channels.

Skills

Social media management

Active listening

Communication skills

MS Office

Typing 40-45 WPM

Multitasking

Problem solving

Education

Associate degree in related field

Bachelor's degree in Marketing/Communications

Job description

BayCare Health System is seeking a Customer Service Center Spec II to join our remote-friendly team in Florida. You will serve as the first point of contact for marketing activity support, physician referrals, and social media management across multiple brands.

Qualified candidates have at least 2 years in call center or customer service, and an associate degree (bachelors preferred). Proficiency with MS Office, social platforms, and strong communication are essential for success.