Remote SNAP Case Manager — Youth & Families

Lutheran Services Florida, Inc.; Miami (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Telehealth

Employee Assistance Program (EAP)

Employer paid life insurance

13 paid holidays + 1 floating holiday

Generous PTO

Job summary

Lutheran Services Florida, Inc. is seeking a SNAP Case Manager to conduct day-to-day case management and system navigation for SNAP programs serving youth and families in Florida.

The role includes running youth groups and ensuring proper intake processes and data reporting. Responsibilities include coordinating with DCF, DJJ, schools and community partners, delivering SNAP curriculum with fidelity, and supporting the SNAP Coordinator with program logistics.

Qualifications

• Excellent communication, grammar, and writing skills.
• Proficient in Word, Excel; comfortable with Dropbox and Zoom.
• Able to problem-solve and work with diverse teams.

Responsibilities

• Complete intake assessments for SNAP®, including pre/post assessments.
• Manage day-to-day case management and SNAP® system navigation.
• Follow up on referrals and schedule intakes; coordinate weekly compliance calls.
• Facilitate SNAP® curriculum with fidelity; prepare weekly materials for groups.
• Coordinate outreach with schools, DCF, DJJ, and community partners.
• Submit weekly data reports to NETMIS, JJIS, Dropbox, ASEBA, etc.
• Support SNAP® Coordinator with food arrangements; attend weekly team meetings.
• Participate in Florida Network consultations and occasional after-hours group sessions.

Skills

Communications

Computer skills

Analytic ability

Interpersonal skills

Education

Bachelor’s degree in Social Work

Job description

Lutheran Services Florida, Inc. is seeking a SNAP Case Manager to conduct day-to-day case management and system navigation for SNAP programs serving youth and families in Florida.

The role includes running youth groups and ensuring proper intake processes and data reporting. Responsibilities include coordinating with DCF, DJJ, schools and community partners, delivering SNAP curriculum with fidelity, and supporting the SNAP Coordinator with program logistics.