Remote Sleep Study Support Specialist

Remote Jobs; United States; Remote; USD 40,000 - 54,000; Full time

Job summary

Beacon Biosignals is seeking a Sleep Study Support Specialist to work primarily from home within the SleepView Direct department. You will deliver compassionate support to patients and customers throughout the sleep testing process, with emphasis on accurate documentation and timely communication.

Ideal candidates have 2+ years in a sleep center or patient-facing environment, strong verbal and written communication, and the ability to manage multiple priorities in a remote setting while

Qualifications

• 2+ years in sleep center, clinical/technical support, or patient-facing role.
• Experience communicating with patients by phone.
• Strong written and verbal communication with empathy and professionalism.

Responsibilities

• Provide professional, empathetic phone support to patients and customers.
• Answer questions about services, scheduling, testing, and next steps.
• Document interactions and follow-up actions with accuracy.
• Coordinate scheduling and monitor return calls to ensure timely support.

Skills

Sleep center experience

Patient-facing support

Communication skills

Multitasking

Job description

Beacon Biosignals is seeking a Sleep Study Support Specialist to work primarily from home within the SleepView Direct department. You will deliver compassionate support to patients and customers throughout the sleep testing process, with emphasis on accurate documentation and timely communication.

Ideal candidates have 2+ years in a sleep center or patient-facing environment, strong verbal and written communication, and the ability to manage multiple priorities in a remote setting while