Remote SkySwitch VoIP Implementation & Migration Lead

Zohorecruit; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid leaves & birthday off

Health insurance

Salary increases based on performance

Annual salary adjustments

Employee recognition

Team activities

Job summary

iReply in the United States is seeking a highly motivated VoIP Implementation & Support Specialist with hands-on SkySwitch experience. You will lead complex platform migrations, manage day-to-day VoIP administration, and ensure 10DLC compliance while coordinating with leadership and vendor teams.

This remote role requires a proactive, autonomous professional who can operate from day one, with a focus on fast problem solving, precise configuration, and clear communication across internal

Qualifications

• SkySwitch platform configuration and management experience.
• Carrier porting workflows, LOAs, billing audits, resolutions, and expediting ports.
• Familiarity with losing provider portals to map and copy system setups.
• Self-motivated, proactive, able to resolve roadblocks quickly.
• Calm and efficient under time-sensitive migrations and client requests.
• Clear technical communication with internal teams and vendors, no direct end-user tickets.

Responsibilities

• Platform Migration, Configuration & Call Flow Assurance: Migrate setups into SkySwitch, configure extensions, routing, auto-attendants, and numbers.
• End-to-End Number Porting & Carrier Coordination: Manage port requests, LOAs, and ensure live porting with carriers.
• Compliance & Vendor Coordination: Oversee 10DLC registration and liaise with web teams and SkySwitch support.
• Real-Time Client Support: Act as primary technical contact during migrations and high-priority requests.

Skills

SkySwitch expertise

Carrier porting proficiency

Multi-platform familiarity

Drive & hunger

Thrives under pressure

Strong communicator

Job description

iReply in the United States is seeking a highly motivated VoIP Implementation & Support Specialist with hands-on SkySwitch experience. You will lead complex platform migrations, manage day-to-day VoIP administration, and ensure 10DLC compliance while coordinating with leadership and vendor teams.

This remote role requires a proactive, autonomous professional who can operate from day one, with a focus on fast problem solving, precise configuration, and clear communication across internal