Remote SIU Team Lead - Investigations & Client Strategy

Ethos Risk Services; Dallas, Fort Worth (TX, TX); Remote; USD 85,000 - 110,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, and Vision Insurance

Life Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

401(k) Matching

Employee Referral Bonus Program

Job summary

Ethos Risk Services in the United States is seeking a full-time Special Investigations Unit Team Lead to oversee a team of SIU coordinators, schedule and monitor field investigators, and ensure high-quality reports. The role involves training staff, communicating with clients, invoicing, and cross-selling services as opportunities arise.

The ideal candidate has a bachelor’s degree in Criminal Justice or related field, at least 2 years of claims investigation/adjusting, and bilingual

Qualifications

• Bachelor's degree in Criminal Justice, Legal Studies, or related field (preferred).
• Minimum of 2 years' experience in managing, investigating, or adjusting liability, property casualty, disability, or workers' compensation claims (required).
• Fluent in Spanish and English (bonus).

Responsibilities

• Oversee a team of SIU coordinators - schedule, coordinate, prepare, and monitor the assignments of field investigators.
• Document findings and draft summary reports.
• Review and/or edit written reports and recordings to ensure quality and accuracy.
• Communicate with clients, create invoices, monitor costs, and cross-sell other services to clients when opportunities arise.
• Train new coordinators and communicate with other departments.

Education

Bachelor's degree in Criminal Justice, Legal Studies, or related field

Job description

Ethos Risk Services in the United States is seeking a full-time Special Investigations Unit Team Lead to oversee a team of SIU coordinators, schedule and monitor field investigators, and ensure high-quality reports. The role involves training staff, communicating with clients, invoicing, and cross-selling services as opportunities arise.

The ideal candidate has a bachelor’s degree in Criminal Justice or related field, at least 2 years of claims investigation/adjusting, and bilingual