Remote Shipment Tracking Specialist

Openkrill

United States

Remote

USD 42,000 - 70,000

Full time

12 days ago

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Benefits offered by this job

Remote work

Paid time off

Team events

Equipment provided

Supportive team

Job summary

Openkrill is seeking a detail-oriented Track & Trace Operator in the United States to monitor shipments and ensure on-time delivery. You will communicate with carriers and internal teams, resolve transportation issues, and maintain accurate data in the system.

The role requires strong problem-solving, data-entry precision, and proficiency with logistics software. The position offers a remote work option, a competitive USD salary, PTO, and opportunities to contribute to routing optimization and

Qualifications

Experience in tracking shipments and monitoring transportation operations.
Strong communication skills for carriers, drivers, and internal teams.
Proven ability to resolve delays and issues in a fast-paced logistics environment.
Attention to detail and accuracy in data entry and record-keeping.
Proficiency with MS Office and logistics management software; familiarity with TMS.

Responsibilities

Track and monitor shipments from origin to destination to ensure timely delivery.
Communicate with carriers, drivers, and internal teams for real-time updates.
Identify and resolve delays by coordinating with stakeholders.
Maintain accurate shipment statuses, delays, and resolutions in the system.
Ensure compliance with company policies and industry regulations.
Address potential disruptions in the supply chain and escalate as needed.
Generate and analyze reports on shipment performance and logistics metrics.
Assist in optimizing routing and delivery efficiency.
Provide exceptional customer service to stakeholders regarding inquiries.