Remote ServiceNow Software Engineer Intern - ITSM & AI

Canadian Health Systems Inc.; Richmond (VA); Remote; USD 25,000 - 39,000; Part time

Job summary

CHS Inc. is seeking a ServiceNow Software Engineer Intern to support a range of ITSM projects within our Information Technology group. The role emphasizes strong communication, analytical and problem-solving skills, and a willingness to learn new technologies.

This position is primarily remote, with occasional onsite work at our Inver Grove Heights, MN office. Responsibilities include delivering ServiceNow AI system modifications, understanding requirements, aligning with business processes, and

Qualifications

• Currently pursuing a Bachelor or Graduate degree in Business Management, Information Management, Computer Science, or other STEM degree program.
• Knowledge of programming and/or scripting languages, such as JavaScript.
• Familiarity with Scrum and Agile methodologies.
• Understanding of ITIL, DevOps, and ITSM practices.
• Knowledge of CI/CD pipeline development, including experience with Azure DevOps.
• Solid understanding of the software development lifecycle.
• Strong problem-solving and communication skills.
• Strong analytical and interpretive skills.
• Basic understanding of workflows and business processes.

Responsibilities

• Join Enterprise Services Management Platform team to deliver ServiceNow AI system modifications for ITSM space.
• Understand requirements and formulate solutions in ServiceNow to support business needs.
• Develop an understanding of business processes, integration technologies and team guidelines and standards.
• Help ensure common understanding within the team on business needs and goals and ensure the team’s solutions address the core business needs
• Adhere to scrum/agile processes as determined by a senior team member.
• Collaborate with business units to deliver ServiceNow solutions.
• Work with ESM team to deploy solutions into a production environment.

Skills

JavaScript

Agile/Scrum

ITSM knowledge

Azure DevOps

CI/CD pipelines

SDLC

Communication

Problem-solving

Education

Bachelor/Graduate in STEM

Tools

Azure DevOps

Job description

CHS Inc. is seeking a ServiceNow Software Engineer Intern to support a range of ITSM projects within our Information Technology group. The role emphasizes strong communication, analytical and problem-solving skills, and a willingness to learn new technologies.

This position is primarily remote, with occasional onsite work at our Inver Grove Heights, MN office. Responsibilities include delivering ServiceNow AI system modifications, understanding requirements, aligning with business processes, and