Remote ServiceNow Engineer Intern (ITSM/AI)

Canadian Health Systems Inc.

Olympia (WA)

Hybrid

USD 28,000 - 39,000

Full time

5 days ago

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Benefits offered by this job

Paid internship

401(k) eligibility

Equal Opportunity Employer

Job summary

CHS Inc. is seeking a ServiceNow Software Engineer Intern to support ITSM projects with a focus on AI-enabled modifications.

The role is primarily remote with periodic onsite visits to Inver Grove Heights, MN, and requires strong communication, analytical skills, and willingness to learn new technologies. The internship promotes practical growth through mentorship, team collaboration, and exposure to enterprise services.

Qualifications

Pursuing a Bachelor's or Graduate degree in a STEM field.
Knowledge of programming and scripting languages such as JavaScript.
Familiarity with Scrum and Agile methodologies.
Understanding of ITIL, DevOps, ITSM practices.
Knowledge of CI/CD pipelines, including Azure DevOps.

Responsibilities

Join Enterprise Services Management Platform team to deliver ServiceNow AI system modifications for ITSM.
Understand requirements and formulate ServiceNow-based solutions to support business needs.
Develop understanding of business processes, integration technologies and team guidelines.
Ensure team understands business needs and that solutions address core business needs.
Adhere to Scrum/Agile processes as directed by a senior team member.
Collaborate with business units to deliver ServiceNow solutions.
Work with ESM team to deploy solutions into production.