Remote ServiceNow Engineer Intern — ITSM & AI Projects

Canadian Health Systems Inc.; Columbus (OH); Remote; USD 30,000 - 47,000; Full time

Job summary

CHS Inc. is seeking a ServiceNow Software Engineer Intern to support ITSM projects. The role emphasizes learning, collaboration, and applying analytical skills in a team environment.

You’ll work remotely with periodic onsite time in Inver Grove Heights, MN, gaining exposure to enterprise platforms and modern development practices. You’ll contribute to ServiceNow modifications, understand business needs, and follow Scrum/Agile methods under guidance from senior team members.

Qualifications

• Currently pursuing a Bachelor's or Graduate degree in STEM.
• Knowledge of programming/scripting languages such as JavaScript.
• Familiarity with Scrum and Agile methodologies.
• Understanding of ITIL, DevOps, and ITSM practices.
• Knowledge of CI/CD pipelines, including Azure DevOps.

Responsibilities

• Join Enterprise Services Management Platform team to deliver ServiceNow AI system modifications for ITSM.
• Understand requirements and formulate solutions in ServiceNow to support business needs.
• Develop understanding of business processes, integration technologies and guidelines.
• Ensure team aligns with business needs and goals.
• Adhere to scrum/agile processes as determined by senior team member.
• Collaborate with business units to deliver ServiceNow solutions.
• Work with ESM team to deploy solutions into production.

Skills

Problem-solving

Communication

Analytical skills

Team collaboration

Willingness to learn

Education

Pursuing Bachelor's or Graduate degree in STEM

Tools

JavaScript

Azure DevOps

CI/CD

ITIL/ITSM

Job description

CHS Inc. is seeking a ServiceNow Software Engineer Intern to support ITSM projects. The role emphasizes learning, collaboration, and applying analytical skills in a team environment.

You’ll work remotely with periodic onsite time in Inver Grove Heights, MN, gaining exposure to enterprise platforms and modern development practices. You’ll contribute to ServiceNow modifications, understand business needs, and follow Scrum/Agile methods under guidance from senior team members.