Remote ServiceNow Developer for Federal SIR & IT Ops

Leidit LLC; United States; Remote; USD 120,000 - 135,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Generous PTO and paid holidays

Continuing education and tuition? not

Job summary

Leidit LLC is seeking a ServiceNow Developer to support a U.S. federal civilian agency on a long-term, full-time engagement. This fully remote role requires presence in the EST timezone and entails designing, building, and optimizing ServiceNow solutions, including SIR capabilities.

You will collaborate with stakeholders to translate business needs into technical designs and deliver updates with automated testing and Agile practices.

Qualifications

• 4+ years of overall IT experience, including 2+ years as a ServiceNow Developer and/or Implementation Specialist
• Strong written and verbal communication skills, with the ability to influence and consult on technical decisions
• Extensive knowledge of JavaScript, and familiarity with HTML, CSS, Angular JS, XML
• Hands-on experience with the ServiceNow platform, including Service Portal, widgets and pages, REST APIs, GlideRecord, GlideSystem, GlideForm, GlideUser, and GlideAjax
• Experience building custom applications, plus working knowledge of UI Builder, Flow Designer, and Workspaces
• Experience with update sets, source control, and instance migration best practices
• Advanced problem-solving ability and a consultative, client-facing mindset

Responsibilities

• Partner with project teams to understand client business transformation objectives and translate them into technical requirements
• Serve as a trusted advisor on ServiceNow capabilities during stakeholder meetings, offering solutions and recommendations
• Design, develop, and implement ServiceNow solutions — including core configuration, flow design, reporting, data imports, custom scripting, Portal development, and third-party integrations
• Build and maintain business rules, UI policies, ACLs, and workflows/flows
• Troubleshoot issues for end users and stakeholders, and determine problem areas within the current framework
• Collaborate with the project manager on timelines, requirements, and specifications
• Uphold client development standards, including automated testing, QA, and Agile practices
• Participate in Agile ceremonies — sprint planning, daily scrums, retrospectives, and release planning
• Develop processes that improve user access and platform navigation

Skills

ServiceNow

JavaScript

REST APIs

UI Builder

Agile practices

Education

ServiceNow Certified System Administrator

ServiceNow Certified Application Developer

ServiceNow Certified Implementation Specialist - SIR

Tools

Service Portal

UI Builder

Flow Designer

Workspaces

GlideRecord

GlideSystem

GlideForm

GlideUser

GlideAjax

REST APIs

Source control

Job description

Leidit LLC is seeking a ServiceNow Developer to support a U.S. federal civilian agency on a long-term, full-time engagement. This fully remote role requires presence in the EST timezone and entails designing, building, and optimizing ServiceNow solutions, including SIR capabilities.

You will collaborate with stakeholders to translate business needs into technical designs and deliver updates with automated testing and Agile practices.