Remote ServiceNow & CMDB Engineer – Junior

General Dynamics Information Technology, Inc.; Washington (District of Columbia); Remote; USD 102,000 - 138,000; Full time

Job summary

General Dynamics Information Technology, Inc. is seeking a Junior - ServiceNow Platform & CMDB Engineer to manage a self-hosted ServiceNow environment and maintain the CMDB. Knowledge of ServiceNow, Windows Server, and experience with self-hosted/cloud environments is preferred. The role supports DHS-related mission work and requires US citizenship.

You will collaborate with development teams to deploy updates, troubleshoot issues, and help drive platform improvements across the organization.

Qualifications

• Education: Bachelor of Arts/Bachelor of Science
• Experience: 2+ years of related experience
• Technical skills: Microsoft Windows Server; ServiceNow Administration; ServiceNow Configuration Management Database (CMDB); ServiceNow Platform, Java, JavaScript

Responsibilities

• Lead/Manage/Support Self-Hosted ServiceNow Platform administration.
• Collaborate with multiple development groups to deploy updates and troubleshoot issues related to the ServiceNow Platform
• Drive outcomes and work with development teams to innovate, resolve challenges, etc.

Skills

Java

JavaScript

CMDB

Education

Bachelor of Arts/Bachelor of Science

Tools

ServiceNow Administration

ServiceNow CMDB

ServiceNow Platform

Microsoft Windows Server

Job description

General Dynamics Information Technology, Inc. is seeking a Junior - ServiceNow Platform & CMDB Engineer to manage a self-hosted ServiceNow environment and maintain the CMDB. Knowledge of ServiceNow, Windows Server, and experience with self-hosted/cloud environments is preferred. The role supports DHS-related mission work and requires US citizenship.

You will collaborate with development teams to deploy updates, troubleshoot issues, and help drive platform improvements across the organization.