Remote ServiceNow BI Dashboards Lead (Secret Clearance)

G2IT; United States; Remote; USD 80,000 - 100,000; Full time

Benefits offered by this job

Fully remote role

Job summary

G2IT is seeking a senior BI analyst to design, develop, and maintain dashboards across ServiceNow and Power BI for DoD-focused operations, all in a fully remote capacity.

You will translate complex ITSM data into clear metrics, monitor incidents and SLAs, collaborate with government stakeholders, and ensure security/compliance in every data integration and reporting workflow.

You will need an active DoD Secret clearance and United States citizenship.

Qualifications

• Active DoD Secret clearance required; must be a U.S. Citizen.
• 10+ years in business intelligence, data analytics, or data engineering.
• 5+ years hands-on experience with enterprise Power BI dashboards and ServiceNow ITSM data.

Responsibilities

• Design, develop, and maintain interactive dashboards using ServiceNow Performance Analytics and Microsoft Power BI.
• Build and customize ServiceNow reports to monitor incidents, service requests, SLAs, and ticket resolution times.
• Extract, analyze, and integrate data from ServiceNow ITSM modules including Incident Management, Request Management, and CMDB.

Skills

Power BI

ServiceNow ITSM

Data analytics

Job description

G2IT is seeking a senior BI analyst to design, develop, and maintain dashboards across ServiceNow and Power BI for DoD-focused operations, all in a fully remote capacity.

You will translate complex ITSM data into clear metrics, monitor incidents and SLAs, collaborate with government stakeholders, and ensure security/compliance in every data integration and reporting workflow.

You will need an active DoD Secret clearance and United States citizenship.