ServiceNow Dashboard Developer / Data Analyst (Fully Remote)

G2IT; United States; Remoto; USD 80.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully remote role

Descrizione del lavoro

G2IT is seeking a senior BI analyst to design, develop, and maintain dashboards across ServiceNow and Power BI for DoD-focused operations, all in a fully remote capacity.

You will translate complex ITSM data into clear metrics, monitor incidents and SLAs, collaborate with government stakeholders, and ensure security/compliance in every data integration and reporting workflow.

You will need an active DoD Secret clearance and United States citizenship.

Competenze

• Active DoD Secret clearance required; must be a U.S. Citizen.
• 10+ years in business intelligence, data analytics, or data engineering.
• 5+ years hands-on experience with enterprise Power BI dashboards and ServiceNow ITSM data.

Mansioni

• Design, develop, and maintain interactive dashboards using ServiceNow Performance Analytics and Microsoft Power BI.
• Build and customize ServiceNow reports to monitor incidents, service requests, SLAs, and ticket resolution times.
• Extract, analyze, and integrate data from ServiceNow ITSM modules including Incident Management, Request Management, and CMDB.

Conoscenze

Power BI

ServiceNow ITSM

Data analytics

Descrizione del lavoro

• Design, develop, and maintain interactive dashboards using ServiceNow Performance Analytics and Microsoft Power BI.
• Build and customize ServiceNow reports to monitor incidents, service requests, SLAs, and ticket resolution times.
• Extract, analyze, and integrate data from ServiceNow ITSM modules including Incident Management, Request Management, and CMDB.

Qualifications:

• Active DoD Secret clearance required; must be a U.S. Citizen.
• Minimum of 10 years in business intelligence, data analytics, or data engineering.
• At least 5 years of hands-on experience with enterprise Power BI dashboards and ServiceNow ITSM data.

Why Join:

• Opportunity to support mission-critical government IT operations in a fully remote role.
• Work with cutting-edge tools and collaborate with technical teams and government stakeholders.
• Competitive salary range of $80,000 to $100,000 based on experience.

G2IT

G2IT is a government contractor providing IT services to the Department of Defense. They support large-scale programs with a focus on customer service and mission-critical operations, fostering a collaborative culture in a remote environment.