Remote ServiceNow Architect — MSP Platform Leader

Presidio-2; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

Presidio is seeking an experienced ServiceNow Architect to provide architectural leadership for the Managed Services ServiceNow platform. This remote role reports to the Platform Strategy and Design Architect and collaborates with the Platform team to maintain, simplify, and scale a complex, highly integrated environment as the business evolves.

You will guide domain separation, integrations, ITOM Discovery, Event Management, ITSM Pro, CMDB architecture, align with ITIL practices, and mentor

Qualifications

• 8+ years of experience with ServiceNow architecture, design, configuration and development.
• Experience leading domain separation and platform governance.

Responsibilities

• Own and maintain target architecture, technical standards, design principles, and roadmap for the ServiceNow platform within a Managed Services environment.
• Provide architectural leadership for domain separation including data isolation, security, reporting, integrations, and cross-domain behavior.
• Guide transformation toward maintainable, upgrade-friendly out-of-the-box capabilities and manage technical debt.

Skills

ServiceNow Architecture

ITOM Discovery

ITSM Pro

CMDB Architecture

Integrations

Education

Bachelor's degree or equivalent

Tools

IntegrationHub

MID Servers

REST

SOAP

Job description

Presidio is seeking an experienced ServiceNow Architect to provide architectural leadership for the Managed Services ServiceNow platform. This remote role reports to the Platform Strategy and Design Architect and collaborates with the Platform team to maintain, simplify, and scale a complex, highly integrated environment as the business evolves.

You will guide domain separation, integrations, ITOM Discovery, Event Management, ITSM Pro, CMDB architecture, align with ITIL practices, and mentor