Remote ServiceNow Architect for Federal Platforms

Norseman, INC; Elkridge (MD); Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Fully remote within United States

Medical/dental/vision insurance

401(k) benefits

Job summary

Norseman Services is seeking an experienced ServiceNow Architect to support a growing portfolio of federal and commercial engagements. You will work at the intersection of architecture, delivery, and stakeholder alignment, guiding platform health and roadmap planning.

You will lead solution design, integration oversight, and governance discussions, mentoring delivery teams to ensure scalable, secure, and maintainable solutions for complex deployments.

Qualifications

• Five+ years of ServiceNow architecture experience enabling digital transformation.

Responsibilities

• Lead solution architecture and platform design discussions for ServiceNow implementations and transformations.
• Translate business and technical requirements into scalable designs and governance recommendations.
• Collaborate with customers, delivery leaders, developers, analysts, and platform owners to ensure architecture supports business goals.
• Provide architectural guidance across ServiceNow products based on engagement needs.
• Establish and reinforce best practices for configuration, integrations, security, testing, and upgrade readiness.
• Guide data architecture decisions involving APIs, integrations, data modeling, CMDB, and CSDM.
• Contribute to platform roadmaps, environment strategy, and architecture reviews.
• Mentor technical team members to elevate solution quality throughout delivery lifecycle.

Skills

ServiceNow architecture

Solution design

Governance & best practices

Customer engagement

Data integration & CMDB/CSDM

Platform health & roadmap planning

Mentoring teammates

Security & compliance

Job description

Norseman Services is seeking an experienced ServiceNow Architect to support a growing portfolio of federal and commercial engagements. You will work at the intersection of architecture, delivery, and stakeholder alignment, guiding platform health and roadmap planning.

You will lead solution design, integration oversight, and governance discussions, mentoring delivery teams to ensure scalable, secure, and maintainable solutions for complex deployments.