Remote ServiceNow Architect — Federal IT & Security Lead

Sky Solutions; Tysons (VA); Remote; USD 140,000 - 200,000; Full time

Job summary

Sky Solutions LLC is seeking an experienced ServiceNow Architect to lead the design and implementation of ServiceNow solutions for federal clients. The role focuses on scalable architecture, portal experiences, and secure integrations with enterprise and legacy systems.

You will drive identity management, SSO, PIV/Login.gov readiness, and accessibility compliance (Section 508), collaborating with cybersecurity, enterprise architects, and program leadership.

Qualifications

• 8+ years of IT/software architecture experience with ServiceNow.
• Hands-on ServiceNow platform expertise including portals, workflows, and integrations.
• Experience designing enterprise system integrations via REST/SOAP.
• Experience with identity management, SSO, authentication, or federated identity.
• Ability to translate business and technical requirements into architecture and detailed designs.
• Experience working in federal government or other highly regulated environments is desirable.
• Understanding of Section 508 accessibility and accessible design.
• Strong communication, documentation, problem-solving, and stakeholder-management skills.

Responsibilities

• Lead architecture, design, development, testing, and deployment of ServiceNow solutions and portals.
• Design scalable ServiceNow architectures that integrate with existing enterprise and legacy applications.
• Develop solutions supporting single sign-on, federated identity, and authentication.
• Design and implement ServiceNow workflows, business rules, integrations, APIs, and portal/user-experience components.
• Translate business requirements into technical architecture, solution designs, and implementation plans.
• Collaborate with business stakeholders, cybersecurity teams, enterprise architects, developers, and program leadership.
• Develop technical architecture documentation, design documents, and system engineering lifecycle artifacts.
• Ensure ServiceNow solutions support Section 508 accessibility and usability requirements.
• Identify opportunities to streamline workflows, eliminate redundant processes, and improve the overall user experience.
• Provide technical leadership throughout development, testing, deployment, and production transition.
• Support technical assessments, troubleshooting, and resolution of complex ServiceNow architecture and integration issues.
• Ensure solutions follow applicable federal, security, privacy, enterprise architecture, and organizational development standards.

Skills

ServiceNow

Platform Architecture

REST APIs

SOAP APIs

Identity & Access Management

SSO

Federal Government Experience

Section 508 Accessibility

Documentation

Cross-functional Collaboration

Tools

ServiceNow Platform

REST APIs

SOAP APIs

SSO / IAM Technologies

Job description

Sky Solutions LLC is seeking an experienced ServiceNow Architect to lead the design and implementation of ServiceNow solutions for federal clients. The role focuses on scalable architecture, portal experiences, and secure integrations with enterprise and legacy systems.

You will drive identity management, SSO, PIV/Login.gov readiness, and accessibility compliance (Section 508), collaborating with cybersecurity, enterprise architects, and program leadership.