Remote Service Training Instructor

PACCAR; Atlanta (GA); Remote; USD 90,000 - 142,000; Full time

Benefits offered by this job

401k with up to a 5% company match

Pension plan

Paid time off – vacation, holidays, S

Tuition reimbursement

Medical/dental/vision

FSA/HSA

Disability insurance

Life insurance

EAP services

Job summary

PACCAR's Kenworth division is seeking a Service Training Instructor to lead technical training for dealership and customer service technicians. The role combines engineering knowledge with engaging training delivery, both in classroom and online settings, to support Kenworth and PACCAR engines.

The ideal candidate will bring 5+ years of full-time experience, relevant diesel/OEM certifications, and strong project coordination, communication, and computer skills.

Qualifications

• Bachelor's degree required or in progress.
• Associates/Technical Degree with relevant work experience in lieu of Bachelor's.
• Preference for Diesel engine certifications or Automotive OEM certifications.
• 5+ years previous full-time work experience required.
• Experience in production and delivery of industrial training materials is highly desired.

Responsibilities

• Present classroom sessions to dealership and customer service technicians in classroom and virtual settings regarding features, maintenance, and repair of Kenworth products and PACCAR engines.
• Update and maintain technical service training materials and training aids in electronic and other formats based on research and feedback from dealerships, Kenworth field personnel, and Kenworth customer service and warranty.
• Responsible for one or more existing technical courses.
• May develop a new course or prerequisite module, including course objectives, content and final exam testing.
• Coordinate with other departments (Engineering, Manufacturing, Marketing, etc.) to design classroom support materials and training aids.
• Explore and evaluate alternative media for classroom and virtual training venues.
• 25-50% travel required.

Skills

Public speaking

Training delivery

Project coordination

Team collaboration

Microsoft Office

Education

Bachelor's degree

Associates/Technical Degree

Diesel engine certifications

Tools

PowerPoint

Excel

LMS

Job description

PACCAR's Kenworth division is seeking a Service Training Instructor to lead technical training for dealership and customer service technicians. The role combines engineering knowledge with engaging training delivery, both in classroom and online settings, to support Kenworth and PACCAR engines.

The ideal candidate will bring 5+ years of full-time experience, relevant diesel/OEM certifications, and strong project coordination, communication, and computer skills.