Remote Service Training Instructor - Diesel/Truck Tech

PACCAR; Kirkland (WA); Remote; USD 90,000 - 142,000; Full time

Benefits offered by this job

401k with up to a 5% company match

Pension plan with monthly benefits

Paid time off and holidays

Tuition reimbursement

Medical, dental, and vision

HSA/FSA

Disability insurance

Life insurance

EAP services

Job summary

Kenworth's Service Training team at PACCAR is seeking a skilled trainer to educate dealership technicians on engine, electronics, and vehicle technologies, shaping technician development across North America's dealer network.

You'll develop and deliver courses, maintain training materials, and collaborate with engineering, manufacturing, and marketing to create effective training aids. Remote work is allowed with 25-50% travel to customer sites and training events.

Qualifications

• Bachelor's degree or in progress; associates/technical degree acceptable with relevant experience.
• Diesel engine or automotive OEM certifications preferred.
• 5+ years of full-time work experience required.
• Experience in production/delivery of industrial training materials is highly desired.
• Experience in dealership service or service management in the commercial truck industry strongly preferred.
• Ability to coordinate large, complex projects for on-time delivery.
• Strong verbal and written communication skills; ability to deliver formal classroom presentations.
• Proficient PC skills: Windows, Word, Excel, PowerPoint; strong interpersonal skills.

Responsibilities

• Present classroom sessions to dealership and customer service technicians in person and virtually.
• Maintain and update technical service training materials and aids.
• Oversee one or more existing technical courses and develop new modules.
• Collaborate with Engineering, Manufacturing, Marketing, and Field personnel to identify training needs.
• Coordinate involvement of other departments to design training aids and materials.
• Explore alternative media for classroom and virtual training.
• Travel 25-50% to support training across the network.

Skills

Verbal communication

Written communication

MS Office

Project coordination

5+ years experience

Diesel engine certifications

Dealership service experience

Interpersonal skills

Education

Bachelor's degree

Associates/Technical Degree

Job description

Kenworth's Service Training team at PACCAR is seeking a skilled trainer to educate dealership technicians on engine, electronics, and vehicle technologies, shaping technician development across North America's dealer network.

You'll develop and deliver courses, maintain training materials, and collaborate with engineering, manufacturing, and marketing to create effective training aids. Remote work is allowed with 25-50% travel to customer sites and training events.