Remote Service Training Specialist

PACCAR; Athens (GA); Remote; USD 90,000 - 142,000; Full time

Benefits offered by this job

401k with company match

Pension plan

Paid time off

Tuition reimbursement

Medical, dental, and vision plans

FSA/HSA

Job summary

PACCAR is seeking a Service Training Instructor to educate dealership and service technicians on engine, electronics, and vehicle technologies. This remote role requires 25–50% travel across North America and offers the opportunity to influence training programs within the PACCAR/Kenworth network.

You will develop and deliver courses, maintain materials, and collaborate with Engineering, Manufacturing, and Marketing to align training with product innovations.

Qualifications

• Bachelor's degree required or in progress; associate/technical degree acceptable with related experience.
• Preference for diesel engine certifications or automotive OEM certifications.
• 5+ years of full-time work experience required.
• Experience in production and delivery of industrial training materials is highly desirable.
• Experience in dealership service or service management in the commercial truck industry is strongly preferred.

Responsibilities

• Present classroom sessions to dealership and customer service technicians in classroom and virtual settings.
• Update and maintain technical training materials and aids based on feedback from dealerships and field personnel.
• Responsible for one or more existing technical courses.
• May develop new course or module, including objectives, content, and final exam testing.
• Coordinate with other departments to design training aids and materials.
• Explore and evaluate alternative media for training venues.
• Travel 25-50% of the time.

Skills

Training delivery

Project coordination

Presentations

Communication

Education

Bachelor's degree

Associates/Technical Degree

Tools

Windows

Word

Excel

PowerPoint

Job description

PACCAR is seeking a Service Training Instructor to educate dealership and service technicians on engine, electronics, and vehicle technologies. This remote role requires 25–50% travel across North America and offers the opportunity to influence training programs within the PACCAR/Kenworth network.

You will develop and deliver courses, maintain materials, and collaborate with Engineering, Manufacturing, and Marketing to align training with product innovations.