Remote Service Training Instructor — Tech Education Lead

PACCAR; United States; Remote; USD 90,000 - 142,000; Full time

Benefits offered by this job

401k with company match

Fully funded pension plan

Paid time off (vacation and holidays)

Tuition reimbursement

Medical, dental, and vision plans

FSA/HSA

Disability insurance

Life insurance

EAP services

Job summary

Kenworth, a PACCAR company, seeks a Service Training Instructor to educate technicians on engine, electronics, and vehicle technologies. The role blends technical expertise with training delivery to dealers and customers across North America.

You will develop and update courses, coordinate with engineering and field personnel, and help shape new training programs while supporting innovative PACCAR products and dealer networks.

Qualifications

• Bachelor's degree required or in progress; Associate/Technical degree with relevant experience may substitute.
• Preference for Diesel engine certifications or Automotive OEM certifications.
• 5+ years of full-time work experience.
• Experience in production and delivery of industrial training materials is highly desired.
• Dealership service or service management experience in commercial truck industry preferred.

Responsibilities

• Present classroom sessions to dealership and customer service technicians in classroom and virtual settings.
• Maintain and update technical training materials and aids.
• Manage one or more existing technical courses.
• Develop new courses or prerequisites with objectives and final exams.
• Identify training needs with peers and management.
• Coordinate with Engineering, Manufacturing, Marketing to design training aids.
• Explore alternative media for training delivery.

Skills

Verbal and written communication

Project coordination

Interpersonal skills

Technical training delivery

Windows, Word, Excel, PowerPoint

Education

Bachelor's degree in progress

Associates/Technical Degree with experience

Tools

Windows

PowerPoint

Excel

Job description

Kenworth, a PACCAR company, seeks a Service Training Instructor to educate technicians on engine, electronics, and vehicle technologies. The role blends technical expertise with training delivery to dealers and customers across North America.

You will develop and update courses, coordinate with engineering and field personnel, and help shape new training programs while supporting innovative PACCAR products and dealer networks.