Remote Service Suite Implementation & Training Specialist

Solera Holdings, LLC.; United States; On-site; USD 60,000 - 85,000; Full time

Job summary

Solera Holdings, LLC. is seeking an Implementation & Training Specialist to ensure dealership teams successfully adopt our Service Suite solutions. The role involves delivering high-impact training and advising on best practices.

This position is remote but may require travel to customer sites. The ideal candidate will have strong communication skills, be adaptable, and be comfortable working independently.

Preferred qualifications include experience in an automotive service department and knowledge of Dealer Management Systems.

Qualifications

• Ability to prioritize, multitask, and follow up proactively.
• Comfort working independently with minimal supervision in a remote environment.
• Sound judgment, professionalism, and discretion.

Responsibilities

• Deliver on-site and virtual, instructor-led training throughout the implementation lifecycle.
• Secure buy-in from dealership leadership on new processes and technology.
• Share customer feedback and improvement opportunities with internal teams.

Skills

Clear and professional written and verbal communication skills

Ability to train effectively in both one-on-one and group settings

Strong relationship-building and customer engagement skills

Adaptability in fast-changing environments

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Salesforce

Job description

Solera Holdings, LLC. is seeking an Implementation & Training Specialist to ensure dealership teams successfully adopt our Service Suite solutions. The role involves delivering high-impact training and advising on best practices.

This position is remote but may require travel to customer sites. The ideal candidate will have strong communication skills, be adaptable, and be comfortable working independently.

Preferred qualifications include experience in an automotive service department and knowledge of Dealer Management Systems.