Remote Service Sales Rep — Contracts & Growth

ATS Automation Tooling Systems Inc; Stone Ridge (NY); Hybride; USD 65 000 - 80 000; Plein temps

Résumé du poste

SP Industries Inc. is seeking a Service Sales Representative to join our team. You will sell service contracts and collaborate with Customer Care, Service Managers and Sales Reps to support proactive customer dialogue and contact, covering US and ROW brands.

This role is remote/hybrid with occasional onsite visits; you will quote contracts, generate leads, report bookings, renewals, and opportunities, maintain CRM and Syspro data, and help improve sales processes through teamwork.

Qualifications

• Experience selling contracts and services to current and new accounts.
• Ability to lead generation, quoting, and opportunity development.
• Strong communication and customer relationship skills.
• Familiarity with CRM tools and sales process improvements.
• Experience with fielding service sales and coordinating with care teams.

Responsabilités

• Quoting new contract and product sales for both new and existing customers.
• Lead generation, verbal and direct email communications, and other lead gen activities.
• Monthly reporting of bookings, renewals and opportunities.
• Ensure customer satisfaction with response time and accuracy.
• CRM & Syspro entry and clean up for all customer communication and quotes/contract sales.
• Collaborate with Service & Customer support to ensure satisfaction.
• Accurate sales forecasting weekly.
• Utilize CRM to research accounts and detect new business opportunities.
• Define and report KPIs to measure initiatives’ success.
• Partnership with stakeholders to improve sales processes.

Connaissances

Lead generation

CRM experience

Sales forecasting

Customer service

Communication skills

Team collaboration

Proactive outreach

Quoting

Data analysis

Formation

BachelorsDegree or relevant experience

Outils

CRM software

Syspro

Description du poste

SP Industries Inc. is seeking a Service Sales Representative to join our team. You will sell service contracts and collaborate with Customer Care, Service Managers and Sales Reps to support proactive customer dialogue and contact, covering US and ROW brands.

This role is remote/hybrid with occasional onsite visits; you will quote contracts, generate leads, report bookings, renewals, and opportunities, maintain CRM and Syspro data, and help improve sales processes through teamwork.