Remote Service Associate: Member & Broker Support

UnitedHealthcare; New York (NY); Remote; USD 22,000 - 33,000; Full time

Benefits offered by this job

Remote work option

Job summary

UnitedHealthcare is hiring for an Asian Initiative Group Service Associate (2374084). The role involves delivering excellent service to members, BAs and brokers, answering inquiries, and guiding renewal processes. Remote work is available within the U.S.

and you must be fluent in English, Cantonese, and Mandarin. Ideal candidates will have 1+ year of customer service experience and reside within commuting distance of Flushing, NY.

Qualifications

• 1+ years of customer service experience.
• Fluent in English and Cantonese and Mandarin.
• Commutable distance to Flushing, NY.

Responsibilities

• Provide excellent service to members, BAs, and Brokers.
• Answer inbound inquiries from BAs, brokers, and members.
• Explain renewal processes and assist with renewal forms and plan design changes.

Skills

Customer service

Bilingual English Cantonese Mandarin

Communication skills

Job description

UnitedHealthcare is hiring for an Asian Initiative Group Service Associate (2374084). The role involves delivering excellent service to members, BAs and brokers, answering inquiries, and guiding renewal processes. Remote work is available within the U.S.

and you must be fluent in English, Cantonese, and Mandarin. Ideal candidates will have 1+ year of customer service experience and reside within commuting distance of Flushing, NY.