Senior Product Designer, Healthtech Patient Experience

Bask Health; United States; Remote; USD 130,000 - 180,000; Full time

Job summary

Bask Health is seeking a Senior Product Designer, Patient Experience to shape patient-facing experiences for direct-to-consumer telehealth. You’ll own end-to-end design from onboarding through post-visit interactions, collaborating with product managers, engineers, researchers, and content designers.

You’ll simplify complex healthcare journeys, contribute to the design system, and ensure accessibility, privacy, and clear communication across desktop and mobile platforms while maintaining a high

Qualifications

• Healthcare UX with HIPAA and accessibility compliance.
• Experience designing multi-tenant SaaS design systems.
• Ability to optimize conversions for DTC health.
• Proficiency using Figma to create design specs for engineers.

Responsibilities

• Lead end-to-end design for patient-facing experiences across Bask Health's platform.
• Design onboarding and registration experiences.
• Create clear intake questionnaires.
• Improve multi-step patient flows and completion states.
• Design patient checkout and payment experiences.
• Design patient messaging and account management experiences.
• Create wireframes, high-fidelity mockups, and prototypes in Figma.
• Contribute to Bask Health's design system and reusable components.

Skills

Healthcare UX

Design systems at scale

Conversion rate optimization

Figma-based design specs

Tools

Figma

Job description

Bask Health is seeking a Senior Product Designer, Patient Experience to shape patient-facing experiences for direct-to-consumer telehealth. You’ll own end-to-end design from onboarding through post-visit interactions, collaborating with product managers, engineers, researchers, and content designers.

You’ll simplify complex healthcare journeys, contribute to the design system, and ensure accessibility, privacy, and clear communication across desktop and mobile platforms while maintaining a high