Trust & Custody Operations BA – Remote & Strategic

Manulife/John Hancock; Massachusetts; Híbrido; USD 92.000 - 160.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health

Dental

Mental health

Vision

Disability insurance

Life and AD&D

Descripción de la vacante

Manulife/John Hancock in the U.S. Retirement group seeks a Business Analyst to shape the trust custody and unitization operations.

You’ll design the operating model for cash reconciliation, embed controls, and coordinate with a third-party sub-custodian to enable smooth, compliant processing. Key responsibilities include requirements gathering, KPI definition, risk mitigation, and leading trust operations projects.

Formación

• Proven expertise in FIS OMNI (OmniTrade, OmniDC, OmniScript), SQL, Excel and PowerBI.

Responsabilidades

• Process Design and Improvement: Design and strengthen the operating model for cash reconciliation and transitional processes, embedding rigorous controls, clear ownership, escalation paths, and sustainable procedures to minimize operational risk and ensure effective execution.
• Training and Procedures: SME for trust operations including training collateral and procedure documentation; collaborates with learning and development to deliver training.
• Risk Management: Analyze risks in operational processes and develop mitigation strategies to ensure business continuity.
• Performance Measurement: Define and monitor KPIs to evaluate operational efficiency and vendor oversight; optimize processes.
• Projects: Lead trust operations projects and develop detailed project plans.
• Reporting: Prepare and present updates and status reports to management and partners.

Conocimientos

FIS OMNI

SQL

Excel

PowerBI

Descripción del empleo

Manulife/John Hancock in the U.S. Retirement group seeks a Business Analyst to shape the trust custody and unitization operations.

You’ll design the operating model for cash reconciliation, embed controls, and coordinate with a third-party sub-custodian to enable smooth, compliant processing. Key responsibilities include requirements gathering, KPI definition, risk mitigation, and leading trust operations projects.