Remote Senior Technical Program Manager – CMDB & ITSM Lead

Slalom; Phoenix (AZ); Remote; USD 117,000 - 131,000; Full time

Benefits offered by this job

401(k) with match

Health, dental, & vision coverage

Well-being reimbursement

Discounted insurance

Job summary

Slalom is seeking a Senior Consultant – Technical Program Manager to lead a Technical-to-Run workstream within a large enterprise transformation. You will own delivery governance and cross-functional coordination across IT, infrastructure, and service management teams.

Open to remote work, you will partner with vendors and client stakeholders, build integrated plans, manage risks, and report to executive sponsors.

Qualifications

• 10+ years of program and project management experience leading large-scale technology initiatives.
• Proven success managing complex enterprise transformations with multiple stakeholders, vendors, and delivery partners.
• Strong technical aptitude for enterprise platforms, system integrations, infrastructure, service management processes, and delivery lifecycles.
• Experience maintaining integrated program plans and driving accountability across large cross-functional teams.
• Experience managing risks, issues, dependencies, decisions, and governance processes.
• Exceptional communication, facilitation, negotiation, and stakeholder management skills.
• Experience preparing executive-level reporting, status updates, action items, and governance materials.
• Ability to navigate ambiguity and drive outcomes in complex environments.
• Experience leading programs in Agile, Waterfall, or hybrid delivery environments.
• Advanced experience with AI applications and productivity tools.

Responsibilities

• Lead the Technical-to-Run (T2R) workstream within a large-scale enterprise transformation program.
• Develop, maintain, and manage the integrated workstream plan to meet milestones and deadlines.
• Drive execution across technical and business teams while aligning with program objectives.
• Facilitate workstream planning, dependency management, issue resolution, and decision-making processes.
• Establish governance structures, status reporting mechanisms, and executive communications.
• Ensure successful delivery by managing scope, schedule, and quality.
• Coordinate cross-workstream check-ins, sessions, and governance meetings as needed.
• Proactively manage risks, issues, decisions, assumptions, and dependencies.
• Collaborate with other PMs to resolve RAID items across vendors and teams.
• Escalate blockers with actionable mitigation plans and drive accountability.

Skills

Program management

Stakeholder management

Risk management

Executive reporting

Agile/Hybrid delivery

Ambiguity navigation

Leadership

Communication

Facilitation

IT program governance

Education

PMP/PgMP/SAFe/Scrum certifications

Tools

ServiceNow

CMDB

ITSM

Job description

Slalom is seeking a Senior Consultant – Technical Program Manager to lead a Technical-to-Run workstream within a large enterprise transformation. You will own delivery governance and cross-functional coordination across IT, infrastructure, and service management teams.

Open to remote work, you will partner with vendors and client stakeholders, build integrated plans, manage risks, and report to executive sponsors.