Remote Senior Technical Lead - Federal IT Applications O&M

DMI; United States; Remote; USD 153,000 - 191,000; Full time

Benefits offered by this job

Virtual health visits

Commuter perks

Tuition assistance

Generous 401(k) matches

Life and disability insurance

Wellness programs

Job summary

DMI is seeking a Senior Technical Lead to oversee IT Application Operations and Maintenance for a federal government contract. The role requires leadership of a skilled team, ensuring top-tier customer service, and managing IT systems that support federal operations.

Ideal candidates have deep knowledge of COTS applications, IT infrastructure, and compliance with federal regulations, including cybersecurity policies and NIST standards. Remote work within the US is possible.

Qualifications

• 8+ years of relevant experience.
• Bachelor’s Degree in a relevant field (such as computer science, information technology, or business administration).
• Certifications such as ITIL and PMP is a plus.

Responsibilities

• Lead the COTS application support team and provide day-to-day direction on priorities and technical execution.
• Oversee the day-to-day activities of the COTS group, including ticketing, troubleshooting, and escalation.
• Review Change Requests (CRs) prior to Change Control Board submission for proper impact analysis.
• Ensure adherence to federal regulations, including cybersecurity policies and privacy standards.
• Develop and maintain reports on COTS performance and drive process improvements.

Skills

Leadership

Team Management

Communication

Budgeting

Resource Allocation

Education

Bachelor’s Degree in CS/IT/Business

ITIL Certification

PMP Certification

Job description

DMI is seeking a Senior Technical Lead to oversee IT Application Operations and Maintenance for a federal government contract. The role requires leadership of a skilled team, ensuring top-tier customer service, and managing IT systems that support federal operations.

Ideal candidates have deep knowledge of COTS applications, IT infrastructure, and compliance with federal regulations, including cybersecurity policies and NIST standards. Remote work within the US is possible.