Remote Senior Software Engineer – AI MarTech

CrowdStrike Inc.; Cheyenne (WY); Remote; USD 125,000 - 180,000; Full time

Benefits offered by this job

Market-leading compensation

Equity awards

Health insurance

Paid time off

Professional development

Job summary

CrowdStrike is seeking a Sr. Software Engineer - MarTech to apply AI across Marketing and Sales initiatives, building LLM-based agents and ML solutions for events, lead data quality, and partner experiences. This role emphasizes platform engineering, cross-functional collaboration, and responsible AI adoption.

You will train teams, implement integration with Adobe and CRM systems, and drive production-ready AI capabilities while balancing delivery with governance and security constraints.

Qualifications

• Bachelor's or Master's degree in CS, Data Science, or related field.
• 5+ years software or data engineering experience, including 2+ years taking LLM or ML solutions to production.
• Hands-on experience with LLM APIs, agent frameworks, prompt engineering, tool calling, and orchestration.
• Familiarity with marketing business domain in Hi-Tech industry.
• Experience with RAG, embeddings, vector or hybrid search, and ML-based entity resolution, classification, or scoring.
• Experience with evaluation methods, prompt and model versioning, and production monitoring.
• Strong Python and SQL, plus TypeScript/JavaScript or Java, and experience building RESTful APIs.
• Working knowledge of CRM and marketing automation data models (leads, contacts, accounts) in platforms such as Salesforce and Marketo.
• Experience with a major cloud platform (AWS or Azure), CI/CD tools (Jenkins, GitLab CI/CD), and GitHub.
• Understanding of data governance, privacy (GDPR, CCPA), and responsible AI practices.
• Demonstrated ability to train and mentor technical and non-technical colleagues.
• Ability to balance project work with operational tasks and to work Pacific Time (PT) business hours.

Responsibilities

• AI & Applied ML use case discovery: Partner with Marketing teams to identify, prioritize, and scope AI opportunities, with success metrics tied to business outcomes.
• Agent Development: Build and deploy LLM-based agents for event invitations, account and contact prospecting, and partner workflows, with orchestration and human-in-the-loop controls.
• Lead & Contact Quality: Build ML and LLM-assisted pipelines to clean, deduplicate, enrich, validate, and score leads and contacts across Salesforce, Marketo, and related systems, including bot and fraud detection.
• Search & Retrieval: Modernize site search and partner locator using semantic and hybrid retrieval, embeddings, and RAG grounded in approved content.
• Analytics: Use AI-assisted analysis to improve partner lead ROI reporting and Adobe Analytics adoption.
• Evaluation & Guardrails: Define evaluation metrics and regression tests, monitor accuracy, latency, and cost, and implement PII handling, consent enforcement, and audit logging in partnership with Security, Privacy, and Legal.
• Build vs. Buy: Evaluate AI tools, LLM platforms, and Adobe-native AI capabilities, and recommend a direction.
• Training & Enablement: Train and mentor engineers, marketing operations, and Sales stakeholders on AI tools, prompt design, and responsible use. Run workshops and maintain playbooks and reusable templates.
• Integration: Integrate AI solutions with Adobe Experience Cloud, Salesforce, Marketo, and other systems via APIs and event-driven patterns.
• DevOps & Operations: Monitoring, and alerting for AI services, and support incident response and runbooks.
• Collaboration: Work with the AEP and platform engineers on data access, environments, and releases.

Skills

LLM production

Python

SQL

TypeScript/JavaScript

REST APIs

AWS

Marketing data

Prompt engineering

Agent frameworks

Data governance

Mentoring

PT hours

Education

Bachelor's or Master's in CS/Data Science

Tools

Salesforce

Marketo

Adobe Experience Cloud

GitHub

Jenkins

LLM APIs

Kubernetes

OpenAI APIs

Job description

CrowdStrike is seeking a Sr. Software Engineer - MarTech to apply AI across Marketing and Sales initiatives, building LLM-based agents and ML solutions for events, lead data quality, and partner experiences. This role emphasizes platform engineering, cross-functional collaboration, and responsible AI adoption.

You will train teams, implement integration with Adobe and CRM systems, and drive production-ready AI capabilities while balancing delivery with governance and security constraints.