Remote: Senior ServiceNow Lead Developer

Cognizant; Olympia (WA); Remote; USD 75,000 - 115,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid holidays

Paid Time Off

401(k) plan

Disability Insurance

Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a ServiceNow Lead Developer to drive design, development, and integration of enterprise ServiceNow solutions. You will lead teams, enforce best practices, and deliver scalable ITSM, CMDB, CSDM, ITOM, ITAM/HAM, CSM, and HRSD implementations.

The role requires strong JavaScript, Glide API, Flow Designer, and Integration Hub skills, with experience across multiple ServiceNow modules and governance. Remote-friendly with salary up to 115k USD.

Qualifications

• 6+ years of hands-on ServiceNow development and administration experience.
• 2+ years leading ServiceNow development teams or projects.
• Strong expertise in JavaScript, Glide API, Service Portal, App Engine, Flow Designer, and Integration Hub.
• Proven experience with ITSM, CMDB, and CSDM.
• Hands-on experience with at least two additional ServiceNow modules such as ITOM, ITAM/HAM, CSM, HRSD, SPM, or SecOps.
• Experience designing and implementing REST/SOAP integrations and MID Server configurations.
• Strong understanding of Agile/Scrum methodologies and ITIL processes.
• Experience with ServiceNow upgrades, release management, and governance.

Responsibilities

• Lead ServiceNow development activities, including design reviews, code reviews, and deployment planning.
• Design and develop solutions leveraging ServiceNow platform capabilities, including ITSM, CMDB, CSDM, ITOM, ITAM/HAM, CSM, and HRSD.
• Develop and optimize Client Scripts, Business Rules, Script Includes, UI Policies, and Flow Designer workflows.
• Architect and implement integrations using Integration Hub, REST APIs, SOAP services, and MID Servers.
• Establish and maintain CMDB governance, Discovery schedules, data reconciliation rules, and CSDM alignment.
• Collaborate with business stakeholders, architects, and product owners to translate requirements into technical solutions.
• Support platform upgrades, release management activities, and Automated Test Framework (ATF) implementation.
• Provide technical mentoring and guidance to developers, administrators, and support teams.
• Troubleshoot and resolve complex production issues and performance bottlenecks.
• Ensure adherence to ServiceNow development standards and best practices.

Skills

Team leadership

Mentoring

Agile/Scrum

ITIL knowledge

ServiceNow

JavaScript

Glide API

Service Portal

Flow Designer

Integration Hub

REST & SOAP

MID Server

CMDB

CSDM

ITSM

ITOM

ITAM/HAM

HRSD

Education

Bachelor's degree in Computer Science

Tools

REST API

SOAP

Discovery

Job description

Cognizant is seeking a ServiceNow Lead Developer to drive design, development, and integration of enterprise ServiceNow solutions. You will lead teams, enforce best practices, and deliver scalable ITSM, CMDB, CSDM, ITOM, ITAM/HAM, CSM, and HRSD implementations.

The role requires strong JavaScript, Glide API, Flow Designer, and Integration Hub skills, with experience across multiple ServiceNow modules and governance. Remote-friendly with salary up to 115k USD.