Senior ServiceNow Solutions Architect — Remote

Cognizant; Baton Rouge (LA); Remote; USD 140,000 - 160,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Senior ServiceNow Solution Architect (Remote - USA) to lead enterprise-scale ServiceNow design and delivery. You will drive architecture, governance, and cross-functional collaboration across ITSM, ITOM, and related modules.

Role emphasizes executive stakeholder engagement, security, and scalable solutions, with recognition via Cognizant's incentive program. Remote work within the USA is supported.

Qualifications

• Bachelor's degree in Computer Science, IT, Engineering, or related field.
• 20+ years of IT experience with enterprise technology consulting and architecture.
• 10+ years of hands-on ServiceNow architecture and implementation experience.
• Proven success leading multiple enterprise-scale ServiceNow implementations.
• Deep expertise in ServiceNow architecture, governance, integrations, security, and best practices.
• Strong executive communication, stakeholder management, consulting, and leadership skills.
• Experience leading global, cross-functional teams across architecture, development, and delivery.

Responsibilities

• Lead end-to-end architecture, strategy, and delivery for large-scale ServiceNow programs.
• Define scalable, secure, and maintainable ServiceNow solutions aligned with enterprise standards.
• Architect and guide implementations across ITSM, ITOM, ITAM, CSM, FSM, HRSD, SPM, CMDB, Discovery, and Service Mapping.
• Drive integration strategies between ServiceNow, cloud platforms, and third-party systems.
• Partner with executive stakeholders to align platform capabilities with business objectives.
• Provide technical leadership, mentorship, and architectural oversight throughout the lifecycle.
• Support solution development, estimation, pre-sales activities, and client workshops.

Skills

Executive communication

Stakeholder management

Leadership

Cross-functional collaboration

Enterprise architecture

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or related field

Tools

ServiceNow ITSM

ServiceNow ITOM

ServiceNow ITAM

ServiceNow CSM

ServiceNow FSM

ServiceNow HRSD

ServiceNow SPM

CMDB

CSDM

Discovery

Service Mapping

IntegrationHub

REST APIs

SOAP APIs

JSON

XML

JavaScript

Job description

Cognizant is seeking a Senior ServiceNow Solution Architect (Remote - USA) to lead enterprise-scale ServiceNow design and delivery. You will drive architecture, governance, and cross-functional collaboration across ITSM, ITOM, and related modules.

Role emphasizes executive stakeholder engagement, security, and scalable solutions, with recognition via Cognizant's incentive program. Remote work within the USA is supported.