Remote Senior QA Analyst – Homeowner Claims

CSAA Insurance Group; Missouri; Remote; USD 100,000 - 133,000; Full time

Job summary

CSAA Insurance Group—a leading property and casualty insurer—seeks a Homeowner Claims Quality Assurance Senior Analyst to work remotely in the United States. The role applies QA techniques to evaluate claims processes, plans and performs audits, and leads multiple projects across teams.

You will analyze qualitative and quantitative data, prepare persuasive reports for executives, and mentor junior staff while collaborating with claims leaders and business partners.

Qualifications

• BS/BA or equivalent combination of education and experience.
• 6+ years experience in claims handling.
• Advanced Degree (CPA, MBA) preferred.
• 2–3 years auditing preferred.

Responsibilities

• Plan and execute claim-related audits and projects.
• Analyze quantitative data to identify auditing opportunities.
• Prepare written reports for claims executives with remediation plans.
• Lead and mentor peers, and coordinate project teams.

Skills

Data analysis

Communication

Mentoring

MS Office

MS Access

Deadline adaptability

Education

BS/BA or equivalent combination of education and experience

6+ years experience in claims handling

Tools

Excel

PowerPoint

MS Access

Job description

CSAA Insurance Group—a leading property and casualty insurer—seeks a Homeowner Claims Quality Assurance Senior Analyst to work remotely in the United States. The role applies QA techniques to evaluate claims processes, plans and performs audits, and leads multiple projects across teams.

You will analyze qualitative and quantitative data, prepare persuasive reports for executives, and mentor junior staff while collaborating with claims leaders and business partners.