Remote Senior Analyst - Homeowner Claims QA

CSAA Insurance Group; Rhode Island; Remote; USD 100,000 - 133,000; Full time

Benefits offered by this job

Remote work

Job summary

CSAA Insurance Group is hiring a Homeowner Claims Quality Assurance Senior Analyst for a remote role in the United States. You will apply QA techniques to examine claims processes and outcomes across CSAA's claims organizations and partners.

Responsibilities include planning, executing, analyzing, and presenting audit results; leading multiple projects; developing reports for claims executives; and mentoring peers while building cross-functional relationships.

Qualifications

• BS/BA or equivalent combination of education and experience.
• 6+ years experience in claims handling.

Responsibilities

• Applies quality assurance techniques to examine output and efficiency of claims processes.
• Plans, executes, analyzes and presents outcomes of claims-related auditing activities.
• Leads multiple projects concurrently and may supervise peers.
• Prepares reports for claims executives and leaders.
• Trains newer peers in technical aspects of the job.

Skills

Recommendations

Process awareness

Communication

Mentoring

Influence

MS Office

MS Access

Deadline management

Education

BS/BA or equivalent

Advanced degree (CPA, MBA)

Tools

MS Excel

MS PowerPoint

MS Access

Job description

CSAA Insurance Group is hiring a Homeowner Claims Quality Assurance Senior Analyst for a remote role in the United States. You will apply QA techniques to examine claims processes and outcomes across CSAA's claims organizations and partners.

Responsibilities include planning, executing, analyzing, and presenting audit results; leading multiple projects; developing reports for claims executives; and mentoring peers while building cross-functional relationships.