Remote Senior Analyst, Homeowner Claims Quality Assurance

CSAA Insurance Group; Kentucky; Remote; USD 100,000 - 133,000; Full time

Job summary

CSAA Insurance Group is seeking a Homeowner Claims Quality Assurance Senior Analyst to work remotely in the United States (excluding HI/AK). The role applies QA techniques to examine claims processes and outcomes, planning, executing, and presenting audit results.

You will lead projects, train peers, and collaborate with claims leaders to drive remediation and improvement. The position requires 6+ years of property claims handling experience and a related bachelor’s degree.

Qualifications

• 6+ years of experience in property claims handling.
• Bachelor's degree in a related field or equivalent experience.
• Advanced degree (CPA, MBA) or insurance certifications a plus.

Responsibilities

• Applies quality assurance techniques to examine output and efficiency of claims processes.
• Plans, executes, analyzes, and presents audit outcomes for claims-related activities.
• Leads multiple projects concurrently and mentors peers.
• Prepares written reports for claims executives and other leaders to drive remediation.
• Builds a network with claims leaders and facilitates project meetings.
• Trains newer peers in technical aspects of the job.

Skills

6+ years claims handling

Auditing

Data analysis

Communication

Leadership/mentoring

Education

Bachelor's degree in a related field

Tools

Microsoft Office (Word, Excel, PowerPoint)

MS Access

Job description

CSAA Insurance Group is seeking a Homeowner Claims Quality Assurance Senior Analyst to work remotely in the United States (excluding HI/AK). The role applies QA techniques to examine claims processes and outcomes, planning, executing, and presenting audit results.

You will lead projects, train peers, and collaborate with claims leaders to drive remediation and improvement. The position requires 6+ years of property claims handling experience and a related bachelor’s degree.