Remote Senior Product Manager, Frontline Experience Platform

Securitas Security Services USA, Inc.; Austin (TX); Remote; USD 175,000 - 200,000; Full time

Job summary

Securitas Security Services USA, Inc. is seeking a Senior Product Manager for MyConnect, our digital experience platform designed for frontline security officers.

This remote (U.S.) role supports North America with up to 25% travel, owning the vision, roadmap, and execution to improve engagement and the employee experience. You will partner closely with Engineering, Design, Operations, Marketing, and executives to deliver measurable outcomes, drive adoption, and enhance frontline operations

Qualifications

• 7+ years of product management experience.
• Experience leading cross-functional teams through the full product lifecycle.
• Strong strategic thinking combined with hands-on execution.
• Excellent communication and stakeholder management skills.
• Experience using customer research, analytics, and experimentation to inform product decisions.
• Experience partnering closely with software engineering and UX teams.
• Demonstrated ability to influence stakeholders and drive alignment across diverse teams.
• Experience leveraging AI tools in everyday work and incorporating AI or other emerging technologies into product strategies.

Responsibilities

• Define and execute the product vision, strategy, and roadmap for MyConnect.
• Partner with executive leadership and cross-functional stakeholders to deliver measurable customer and business outcomes.
• Develop a deep understanding of security officers and frontline operational workflows through customer research, field engagement, analytics, and experimentation to identify opportunities that improve the employee experience.
• Lead product discovery and decision-making using customer insights and data to deliver intuitive, high-impact solutions that drive adoption and engagement.
• Collaborate closely with Engineering, Design, Operations, and other business partners to deliver products from concept through launch, define success metrics, and continuously optimize performance.
• Champion modern product management practices while leveraging AI and emerging technologies to improve digital experiences, operational efficiency, and business results.

Skills

Product management

Cross-functional leadership

Strategic thinking

Communication skills

Stakeholder management

Customer research

Analytics

Experimentation

AI in product strategy

Education

Bachelor's degree or equivalent experience

Job description

Securitas Security Services USA, Inc. is seeking a Senior Product Manager for MyConnect, our digital experience platform designed for frontline security officers.

This remote (U.S.) role supports North America with up to 25% travel, owning the vision, roadmap, and execution to improve engagement and the employee experience. You will partner closely with Engineering, Design, Operations, Marketing, and executives to deliver measurable outcomes, drive adoption, and enhance frontline operations