Remote Senior Process Improvement Consultant

Ascensus; Pennsylvania; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Professional development

Tuition reimbursement

Paid time off

Health, dental & vision benefits

Health Savings Account

401(k) & 529 match

Job summary

Ascensus seeks a Senior Consultant to blend consulting rigor with hands-on execution, diagnosing operational challenges and redesigning workflows to realize measurable value. The role partners with leaders to drive adoption, reduce non-value activities, and shape future automation and AI-enabled operations.

Ideal candidates bring 5+ years in process improvement, Lean Six Sigma, and experience guiding transformations from assessment to stabilization, with strong data-driven decision skills and a

Qualifications

• 5+ years of experience in process improvement, operational excellence, consulting, transformation, or continuous improvement roles.
• Retirement operations and recordkeeping Financial services servicing and operations
• Lean Six Sigma Green Belt, Black Belt, or equivalent continuous improvement certification preferred.
• Consulting experience preferred.
• Experience supporting automation, workflow transformation, AI, or digital transformation initiatives preferred.
• Proven experience leading operational improvement initiatives from assessment through implementation and stabilization.
• Strong process analysis, workflow redesign, and operational problem-solving skills.
• Demonstrated ability to influence stakeholders and drive organizational change.
• Experience implementing and sustaining measurable operational improvements.
• Strong analytical skills with the ability to leverage data to inform decisions and quantify outcomes.
• Experience developing business cases, performance metrics, and value realization measures.
• Financial services experience preferred; Retirement industry experience highly preferred.
• Comfortable operating independently in ambiguous environments while maintaining accountability for results.

Responsibilities

• Lead operational diagnostics to identify opportunities for efficiency, quality, capacity, customer experience, and risk reduction.
• Analyze current-state processes and develop practical future-state solutions that improve business outcomes.
• Partner directly with operational leaders to implement process improvements and drive organizational adoption.
• Identify and eliminate non-value-added activities, bottlenecks, duplication, rework, and process complexity.
• Own improvement initiatives from opportunity identification through implementation, stabilization, and value realization.
• Develop data-informed recommendations that balance customer impact, operational feasibility, risk considerations, and business objectives.
• Apply Lean, Six Sigma, Operational Excellence, consulting, and change management techniques as appropriate to the business problem, selecting the right approach rather than prescribing a single methodology.
• Conduct process assessments, workflow analysis, and current-state evaluations across operational functions.
• Facilitate process redesign efforts that simplify work, reduce variability, improve controls, and enhance customer and associate experiences.
• Establish performance measures, management routines, and control mechanisms that sustain improvements after implementation.
• Partner with business stakeholders to embed continuous improvement capabilities within day-to-day operations.

Skills

Process improvement

Lean Six Sigma

Data analysis

Stakeholder management

Project leadership

Automation / AI transformation

Job description

Ascensus seeks a Senior Consultant to blend consulting rigor with hands-on execution, diagnosing operational challenges and redesigning workflows to realize measurable value. The role partners with leaders to drive adoption, reduce non-value activities, and shape future automation and AI-enabled operations.

Ideal candidates bring 5+ years in process improvement, Lean Six Sigma, and experience guiding transformations from assessment to stabilization, with strong data-driven decision skills and a