Remote Senior PM: Client Onboarding & Implementation

Cdpcommunity; Boston (MA); Remote; USD 92,000 - 100,000; Full time

Job summary

CDP, a Boston-based public benefit corporation, seeks an experienced Senior Project Manager II for Client Onboarding & Implementation. This remote-capable role guides complex client deployments from onboarding to go-live, coordinating data conversion, marketing, operations, and support while maintaining executive visibility.

The ideal candidate has 10+ years in project management or SaaS/CRM implementations, with strong communication and a track record of multi-workstream delivery.

Qualifications

• 10+ years of experience in PM, Client Onboarding, or SaaS/CRM implementations.
• Strong communication and relationships with executive leadership.
• Excellent problem solving, adaptability, and quick learning.
• Experience managing several concurrent projects and portfolios.
• Track record leading multi-workstream implementations.
• Familiarity with Waterfall, Agile, or hybrid delivery models.

Responsibilities

• Lead end-to-end project management for multiple client implementations from onboarding through go-live and post-launch support.
• Coordinate work across internal teams and external partners for a smooth transition.
• Own the integrated project plan across data conversion, marketing, operations, and support.
• Facilitate client status meetings, internal check-ins, and milestone reviews.
• Provide regular executive updates on progress, milestones, blockers, and status.
• Anticipate and resolve risks, issues, and blockers before timelines are affected.
• Partner with subject-matter experts while retaining overall project ownership.

Skills

Project management

Client onboarding

SaaS/CRM implementations

Executive communication

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Tools

Smartsheet

Asana

Microsoft Teams

Job description

CDP, a Boston-based public benefit corporation, seeks an experienced Senior Project Manager II for Client Onboarding & Implementation. This remote-capable role guides complex client deployments from onboarding to go-live, coordinating data conversion, marketing, operations, and support while maintaining executive visibility.

The ideal candidate has 10+ years in project management or SaaS/CRM implementations, with strong communication and a track record of multi-workstream delivery.