Remote Senior Payroll Tax SME - Notices & Amendments

Intuit, Inc.; Phoenix (AZ); Remote; USD 84,000 - 113,000; Part time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits package

Job summary

Intuit, Inc. is seeking a Senior Payroll Tax SME to resolve complex State and Federal notices, prepare amended returns, and drive improvements in payroll tax processes. You will mentor staff, own the most challenging cases, and partner with cross-functional teams to ensure accurate, timely resolutions.

The role emphasizes tax defect resolution over payroll processing, with flexible, virtual hours starting at 20 hours per week and potential to up to 40 hours depending on business needs.

Qualifications

• 4+ years of payroll tax experience focused on tax defect resolution for notices, amended returns, and payroll corrections across multiple states.
• Expert knowledge of State and Federal payroll tax notice types with ability to draft penalty abatement requests and agency responses.
• Hands-on experience preparing amended Federal (Form 941-X, W-2c) and State payroll tax returns across diverse states including PA and OH.
• Deep knowledge of federal payroll tax law (FICA, FUTA, FITW; penalty/interest structures).
• Multi-state payroll tax expertise including reciprocity, residency rules, SUI, and local tax compliance across jurisdictions.
• Experience as a lead, senior specialist, or SME with coaching junior staff through complex cases.
• Strong writing for SOPs/KB articles; clear, actionable guidance for a Tax processor audience.

Responsibilities

• Resolve highly complex State and Federal payroll tax notices, owning full case lifecycle from intake to closure.
• Prepare and file amended Federal and State payroll tax returns across 10+ states end-to-end.
• Diagnose and fix payroll tax errors across multiple pay periods and jurisdictions, tracing to payroll runs.
• Maintain high productivity resolving Corrections, Amendments, and Notice requests with accuracy.
• Monitor WIP, identify aging cases and blockers, and present resolutions with root-cause analysis.
• Serve as real-time resource for Senior Processors, answering questions and coaching to build team capability.
• Conduct structured coaching sessions quarterly, more often for learning gaps, using SBIC feedback model.
• Contribute to team huddles, QA sessions, and process meetings.
• Author, review, and approve SOPs and KB articles; identify recurring errors for corrective action.
• Identify trends and compliance issues; communicate findings along with recommended responses.
• Coordinate with Corrections, Amendments, Pay & File, and Tax Notice teams to resolve interconnected issues end-to-end.

Skills

Payroll tax expertise

Tax defect resolution

Amended returns

Multi-state tax

Excel

SOP/KB writing

Coaching staff

Education

Associate's or Bachelor's degree in Accounting, Finance, or Business

Tools

Excel

Job description

Intuit, Inc. is seeking a Senior Payroll Tax SME to resolve complex State and Federal notices, prepare amended returns, and drive improvements in payroll tax processes. You will mentor staff, own the most challenging cases, and partner with cross-functional teams to ensure accurate, timely resolutions.

The role emphasizes tax defect resolution over payroll processing, with flexible, virtual hours starting at 20 hours per week and potential to up to 40 hours depending on business needs.