Remote Senior Onboarding Accountant (Client-Facing)

Uplinq

Northern (KY)

Hybrid

USD 75,000 - 85,000

Full time

2 days ago
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Benefits offered by this job

Remote-first
Health insurance
Dental
Vision
401(k)
Life insurance

Job summary

Uplinq is hiring a Senior Onboarding Accounting Specialist to be the first point of contact for new clients, guiding them through system setup, data cleanup, and account activation.

This high-touch, high-volume role rewards proactive communication, rapid issue resolution, and accountability for outcomes. You’ll work with small business owners and cross-functional teams to ensure a smooth, trusted onboarding experience from day one.

Qualifications

  • 6+ years in a client-facing accounting or onboarding role.
  • 6+ years of daily QuickBooks use including Online setup and troubleshooting.
  • Strong working knowledge of cash- and accrual-based accounting.
  • Ability to manage 25+ active client relationships simultaneously.
  • Warm, confident presence with clients and ability to build rapport.
  • Comfortable discussing scope and pricing with clients.

Responsibilities

  • Lead daily client meetings to gather financial data and build trust.
  • Set up and configure Uplinq and QuickBooks Online accounts.
  • Compare proposals to client needs and flag gaps early.
  • Manage high-volume onboarding timelines and deliverables.
  • Troubleshoot setup and data issues with sound accounting judgment.
  • Find workarounds to keep onboardings moving.
  • Collaborate with Sales, Initialization, Accounting, and Tax teams.

Skills

Client relationship management
Onboarding workflow
Communication skills
Time management
Accountability & ownership

Tools

QuickBooks Online
Plaid connections
Payroll systems
Inventory systems

Job description

Uplinq is hiring a Senior Onboarding Accounting Specialist to be the first point of contact for new clients, guiding them through system setup, data cleanup, and account activation.

This high-touch, high-volume role rewards proactive communication, rapid issue resolution, and accountability for outcomes. You’ll work with small business owners and cross-functional teams to ensure a smooth, trusted onboarding experience from day one.

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