Remote Senior Manager - Virtual Computing Operations

RTX; United States; Remote; USD 150,000 - 190,000; Full time

Job summary

RTX Corporate, Enterprise Services Infrastructure is seeking a Senior Manager, Virtual Computing Operations to lead enterprise-wide VDI, engineering compute platforms, and virtualization infrastructure.

You will guide a team of IT professionals, drive roadmaps, establish standards, and collaborate across cybersecurity, cloud, network, and program organizations to align virtualization with enterprise architecture and business needs.

Qualifications

• University degree or equivalent plus 10 years of experience, or an advanced degree with 7+ years.
• VDI experience in medium- to large-scale enterprise environments.
• Experience with virtualization across compute, network, storage, app, and automation.
• Experience developing technology strategies, roadmaps, and sustainable solutions.
• Experience leading operational platforms in global production environments.
• Experience partnering with customers and senior leadership to drive milestones.
• Experience with UNIX/Linux/Solaris and/or Windows integration.
• Experience with NetApp and PowerMax storage.

Responsibilities

• Lead enterprise-wide operational support for VDI, engineering compute platforms, and virtualization infrastructure.
• Develop and execute long-term technology roadmaps and best practices for virtualization.
• Manage and develop a team of IT professionals with cross-training and knowledge sharing.
• Partner with End-Point Technology Engineering, Cybersecurity, Cloud Engineering, Network Engineering, Enterprise Digital Technology, and program organizations to align virtualization strategies with enterprise architecture and business requirements.
• Drive continuous improvement, platform resilience, operational sustainability, and customer satisfaction across global operations.
• Ensure high availability, security, scalability, and cost-effectiveness across virtual platforms and supporting technologies.
• Evaluate proposed virtual solutions for operability and alignment with hardware, software, security, network, and system utilization requirements.
• Develop and manage key performance indicators (KPIs) to measure platform effectiveness, operational performance, and service delivery.
• Influence enterprise architecture and technology decisions by evaluating solution options and communicating recommendations to technical and executive stakeholders.
• Support business growth, new program onboarding, and emerging technology requirements through scalable operational processes and support models.
• Identify opportunities to leverage emerging technologies and improve system effectiveness, resource efficiency, and customer experience.
• Provide technical and operational leadership to address complex challenges while balancing strategic priorities with day‑to‑day production support requirements.

Skills

VDI

Virtualization

Roadmaps

Team leadership

Cross-functional collaboration

Operational excellence

Education

Bachelor's degree or higher

Advanced degree in related field

Tools

NetApp

PowerMax

UNIX/Linux

Windows integration

Job description

RTX Corporate, Enterprise Services Infrastructure is seeking a Senior Manager, Virtual Computing Operations to lead enterprise-wide VDI, engineering compute platforms, and virtualization infrastructure.

You will guide a team of IT professionals, drive roadmaps, establish standards, and collaborate across cybersecurity, cloud, network, and program organizations to align virtualization with enterprise architecture and business needs.