Senior Manager, Virtual Computing Operations

Pratt & Whitney; United States; Remote; USD 150,000 - 190,000; Full time

Job summary

RTX's Corporate, Enterprise Services Infrastructure team is seeking a Senior Manager, Virtual Computing Operations to lead enterprise-wide support for VDI, engineering compute platforms, virtualization infrastructure, and related technologies. You will direct a team of IT professionals delivering reliable, secure, scalable virtual platforms that enable business agility and growth.

You will collaborate with End-Point Technology Engineering, Cybersecurity, Cloud Engineering, Network Engineering,

Responsibilities

• Lead enterprise-wide operational support and strategy for virtual computing environments, including VDI, engineering compute platforms, and virtualization infrastructure.
• Develop and execute long-term technology roadmaps, standards, and best practices for virtualization and related platforms.
• Manage and develop a team of IT professionals, promoting cross-training, documentation, and knowledge sharing to strengthen workforce capabilities and support a consistent operating model.
• Partner with End-Point Technology Engineering, Cybersecurity, Cloud Engineering, Network Engineering, Enterprise Digital Technology, and program organizations to align virtualization strategies with enterprise architecture and business requirements.
• Drive continuous improvement, platform resilience, operational sustainability, and customer satisfaction across global operations.
• Ensure high availability, security, scalability, and cost-effectiveness across virtual platforms and supporting technologies.
• Evaluate proposed virtual solutions to ensure operational supportability and alignment with hardware, software, security, network, and system utilization requirements.
• Develop and manage key performance indicators (KPIs) to measure platform effectiveness, operational performance, and service

Job description

Date Posted:

2026-11-03

Country:

United States of America

Location:

US-CT-REMOTE

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market-leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The following position is to join our RTX Corporate, Enterprise Services Infrastructure team:

As a Senior Manager, Virtual Computing Operations, you will lead enterprise-wide operational support for RTX's virtual computing environments, including Virtual Desktop Infrastructure (VDI), engineering compute platforms, virtualization infrastructure, and supporting technologies. You will lead a team of IT professionals responsible for delivering reliable, secure, scalable, and sustainable virtual platforms that enable business agility and growth. Working across Enterprise Services and business organizations, you will drive technology strategies, platform standardization, operational excellence, and continuous improvement while ensuring solutions align with enterprise architecture and evolving business needs.

What You Will Do

• Lead enterprise-wide operational support and strategy for virtual computing environments, including VDI, engineering compute platforms, and virtualization infrastructure.
• Develop and execute long-term technology roadmaps, standards, and best practices for virtualization and related platforms.
• Manage and develop a team of IT professionals, promoting cross-training, documentation, and knowledge sharing to strengthen workforce capabilities and support a consistent operating model.
• Partner with End-Point Technology Engineering, Cybersecurity, Cloud Engineering, Network Engineering, Enterprise Digital Technology, and program organizations to align virtualization strategies with enterprise architecture and business requirements.
• Drive continuous improvement, platform resilience, operational sustainability, and customer satisfaction across global operations.
• Ensure high availability, security, scalability, and cost-effectiveness across virtual platforms and supporting technologies.
• Evaluate proposed virtual solutions to ensure operational supportability and alignment with hardware, software, security, network, and system utilization requirements.
• Develop and manage key performance indicators (KPIs) to measure platform effectiveness, operational performance, and service