Remote Senior Manager, Product Solutions & Patient Services

Viatris; United States; Remote; USD 95,000 - 193,000; Full time

Job summary

Viatris is a global healthcare company seeking a Senior Manager, Product Solutions and Patient Services in the United States to lead the development and execution of long-term patient support strategies. You will ensure scalability, measurable outcomes and cross-functional alignment with marketing and sales teams.

The role manages analytics for hub services, collaborates with vendors, develops SOWs/SOPs, creates patient communications, and serves as the primary contact for sales forces to

Qualifications

• Bachelor's degree in business, healthcare or life sciences.
• 4-7 years' experience in patient support or related field.
• Knowledge of pharmacy/medical benefit reimbursement and payer plans.
• Strong written and verbal English communication.
• Ability to read complex documents and present to groups.

Responsibilities

• Support development and execution of long-term patient services strategy.
• Manage analytics and dashboards for hub services programs.
• Coordinate with vendors and stakeholders; site visits as needed.
• Develop SOWs/SOPs and internal program communications.
• Act as single point of contact for sales forces and improve pull-through.
• Oversee vendor capacity, service levels, and program rule changes.
• Monitor program utilization and invoice approvals.
• Ensure compliance with regulatory requirements and internal rules.

Skills

Patient services

Data analytics

Vendor management

Cross-functional

Education

Bachelor's degree in business / healthcare or life sciences

Job description

Viatris is a global healthcare company seeking a Senior Manager, Product Solutions and Patient Services in the United States to lead the development and execution of long-term patient support strategies. You will ensure scalability, measurable outcomes and cross-functional alignment with marketing and sales teams.

The role manages analytics for hub services, collaborates with vendors, develops SOWs/SOPs, creates patient communications, and serves as the primary contact for sales forces to