Remote Senior Manager, Digital Health Provider Experience

Big Health; Northern (KY); Hybrid; USD 140,000 - 160,000; Full time

Benefits offered by this job

Stock options

Generous vacation policy

Professional development fund

Flexible working arrangements

Job summary

Big Health is a remote-first company seeking a Senior Manager, Provider Experience and Clinical Transformation to drive adoption of FDA-cleared digital treatments within US health systems. You will lead cross-functional teams, shape implementation strategy, and ensure smooth prescribing workflows and activation for patients.

You will coordinate with Sales, IT, and Revenue Cycle to optimize partnerships and deliver measurable impact.

Qualifications

• 7+ years in healthcare implementation or operations.
• Degree in business, project management, healthcare, public health or related field; Master’s preferred.
• Licensed healthcare provider experience preferred (e.g., LCSW, LPC, Psychologist, PA, MD).
• Experience with billing and revenue cycle workflows across multiple software systems.
• Knowledge of payer reimbursement policy, HCPCS/CPT, and appeals processes.
• Experience coordinating with hospital IT, revenue cycle, and compliance teams.

Responsibilities

• Lead end-to-end implementation for health system and provider clients.
• Develop and execute implementation strategies aligned with client goals.
• Oversee scoping, planning, execution, and post-implementation support.
• Standardize processes to improve efficiency and client outcomes.
• Collaborate with Sales, Customer Success, product, and IT to ensure successful integrations.

Skills

Healthcare implementation

Project leadership

Cross-functional collaboration

Communication skills

Data-driven decision making

Regulatory/compliance knowledge

Strategic thinking

Vendor management

Education

Bachelor’s or Master’s degree in business, healthcare, or public health

Master’s degree preferred

Tools

Project management software

Healthcare IT systems

Job description

Big Health is a remote-first company seeking a Senior Manager, Provider Experience and Clinical Transformation to drive adoption of FDA-cleared digital treatments within US health systems. You will lead cross-functional teams, shape implementation strategy, and ensure smooth prescribing workflows and activation for patients.

You will coordinate with Sales, IT, and Revenue Cycle to optimize partnerships and deliver measurable impact.