Remote Senior Lead, AP/P2P & T&E Shared Services

TransUnion; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

TransUnion is seeking a Sr Lead, Shared Services to oversee AP, P2P, and T&E processing on a global scale. The role requires leading a high-performing team, ensuring accuracy, SLAs, and strong internal controls, while driving continuous improvements and automation.

You will collaborate with internal stakeholders and vendors, mentor staff, and support system enhancements within a remote-friendly setup with occasional in-person events as needed.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or related field or equivalent experience.
• 4+ years in Accounts Payable, Procure-to-Pay (P2P), and Travel & Expense (T&E) operations.
• Experience leading, mentoring, or coordinating the work of others in a fast-paced, service-oriented environment.
• Strong understanding of accounting principles, internal controls, AP policies, and governance standards.
• Strong analytical, communication, stakeholder management, organizational, planning, and problem-solving skills.

Responsibilities

• Lead and coach a team responsible for Accounts Payable (AP), Procure-to-Pay (P2P), and Travel & Expense (T&E) processing to achieve operational and performance goals.
• Serve as the primary escalation point for complex AP and T&E issues, exceptions, invoice discrepancies, vendor statement matters, and expense reimbursement questions.
• Ensure invoices, vendor statements, expense reports, and related accounting documents are processed accurately and within established SLAs.
• Review team output to confirm quality, completeness, accuracy, policy compliance, and adherence to internal controls and governance standards.
• Manage workload prioritization and resource allocation to meet operational deadlines and changing business needs.
• Monitor daily operational performance, identify trends, and communicate key metrics, risks, and improvement opportunities to management.
• Provide training, mentorship, and guidance on AP and T&E policies, procedures, tools, and best practices.
• Partner with internal stakeholders and external vendors to resolve discrepancies, improve service delivery, and strengthen the customer experience.
• Identify process gaps and lead continuous improvement initiatives that enhance productivity, control effectiveness, automation, and operational excellence.
• Support system enhancements, special projects, and strategic initiatives led by AP and T&E leadership and Global Process Owners.

Skills

Leadership

Analytical thinking

Communication skills

Stakeholder management

Organizational skills

Planning

Problem-solving

Education

Bachelor's degree in Accounting, Finance, Business Administration, or related field

Tools

PeopleSoft

Coupa

Concur

Excel

Power BI

Power Automate

Job description

TransUnion is seeking a Sr Lead, Shared Services to oversee AP, P2P, and T&E processing on a global scale. The role requires leading a high-performing team, ensuring accuracy, SLAs, and strong internal controls, while driving continuous improvements and automation.

You will collaborate with internal stakeholders and vendors, mentor staff, and support system enhancements within a remote-friendly setup with occasional in-person events as needed.