Remote Senior IT Operations, Security & Compliance Lead

Slipstream IT, LLC

Austin (TX)

Remote

USD 150,000 - 190,000

Full time

14 days+

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Job summary

Slipstream IT, LLC is seeking a Senior Manager of IT Operations, Cybersecurity & Compliance to lead day-to-day IT operations and maintain a secure, compliant, and reliable technology environment for U.S. operations.

This hands-on leadership role administers Microsoft Entra ID, Intune, Defender, SharePoint Online, Exchange Online, Teams, and OneDrive, while overseeing MSPs, vendor management, and regulated workflows.

Qualifications

Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, Information Systems, or related field.
8+ years of progressively responsible experience in IT operations, infrastructure, Microsoft cloud administration, endpoint management, or cybersecurity.
Hands-on administration experience with Microsoft Entra ID, Microsoft Intune, Microsoft Defender, SharePoint Online, Exchange Online, Teams, and OneDrive.
Strong knowledge of Conditional Access, multi-factor authentication, privileged access, SSO, and guest governance.
Experience managing MSPs and third-party technology vendors.

Responsibilities

Lead day-to-day IT operations and ensure a secure, reliable technology environment.
Be the escalation point for complex Microsoft 365, endpoint, identity, access, and security issues.
Oversee incident, request, problem, change, and escalation-management processes.
Monitor service levels, recurring issues, system performance, and user satisfaction.
Develop and maintain IT procedures, technical documentation, and operational standards.
Support onboarding, offboarding, access changes, and technology lifecycle activities.