Remote Senior Healthcare IT Applications Analyst

Virtua Health; United States; Remote; USD 90,000 - 139,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Tuition assistance

Paid time off and sick leave

Job summary

Virtua Health is seeking an experienced IT Applications professional to enhance, support, and maintain enterprise applications across the health system. You will document business needs, design solutions, and work with Informatics to model processes using Visio while aligning with cybersecurity and HIPAA policies.

You will lead design, testing, and implementation activities, coordinate with clinical and business operations, and guide junior staff.

Qualifications

• Minimum 5 years of experience in Healthcare IT or related field.
• Business, Revenue Cycle, Financial or clinical specialty experience is highly preferred.
• Must be knowledgeable regarding the business of health care, the flows of information and emerging technologies.
• Must be able to function with minimal supervision and as part of a team.
• Experience leading and overseeing projects and upgrades preferred.
• Proficient with MS Office applications, including Word, Excel, Visio, MS Teams, and PowerPoint, and Service Now.

Responsibilities

• Interprets and analyzes complicated workflow/system requirements to design, configure, test and implement IT application solutions while creating and maintaining all documentation for assigned applications in order to establish standards for configuration and enhancements within the application.Participates in performance improvement activities working closely with departments’ Quality Assurance/Quality Control personnel to identify and design future needs and efficient workflow processes that include further integration into operations.
• Provides day-to-day support of multiple IT applications including error management, maintenance and troubleshooting of IT systems including but not limited to application workflow, design and other related activities.
• Maintains working knowledge and documentation of business processes, workflows and regulatory requirements.
• Facilitates effective customer engagement through regular meetings, rounding, participation in IT initiatives, and communications regarding requirements, enhancements and priorities.
• Develops detailed design specifications and builds application components based on customer needs. Analyzes new functionality in releases to determine how it should be used.
• Works closely with other IT personnel, Virtua Clinical and Business Operations to ensure timely resolution of issues.
• Performs work related to IT applications and associated systems; assists with development and implementation of procedures to support and maintain existing systems; responsible for testing disaster recovery plans for the Virtua environment. Collaborates with customers to develop and design complex future state business processes. Maintains maximum system performance using appropriate tools, methods and thresholds to monitor critical issues and takes corrective action to rectify and minimize system interruptions.
• Leads troubleshooting and problem-solving support and acts as a technical resource to other IT staff.
• Actively participates in system build, configuration, and testing events. Develops complex test plans and completes unit and integrated testing for supported applications.
• Executing testing with 3rd party applications. Prepares required testing validation documentation and obtains review and necessary approvals for go-live
• Provides guidance to junior staff with system upgrades, issue resolution and application development. Acts as a technical resource to other IT staff. Collaboratively works with vendors and IT partners to ensure on-going service and resolution of issues. Actively participates in system build, configuration, and testing events.
• Reviews the team’s Service Now ticket queues to ensure compliance problems, requests and incidents.

Skills

Healthcare IT

Project leadership

Documentation

Communication

Team collaboration

Education

BA/BS in Information Systems

Tools

MS Office

Visio

ServiceNow

Epic Certification

Job description

Virtua Health is seeking an experienced IT Applications professional to enhance, support, and maintain enterprise applications across the health system. You will document business needs, design solutions, and work with Informatics to model processes using Visio while aligning with cybersecurity and HIPAA policies.

You will lead design, testing, and implementation activities, coordinate with clinical and business operations, and guide junior staff.